Announcements
CalAIM Work Groups
Housing for Health has recently put together a CalAIM working group to give CalAIM Service providers a space to discuss best practices, challenges they face, suggested changes to the current HMIS CalAIM invoicing system, and upcoming CalAIM policy or procedural changes. The group meets on a monthly cadence and is meant both for groups currently invoicing for CalAIM Services and for groups considering doing so in the future. If anyone is interested in joining the group or finding out more information please email Loren White at loren.white@santacruzcountyca.gov
Mandatory HMIS Office Hours: September 28th
Attendance is required for all users on September 28, 2026, to prepare for the permanent shift to the new Clarity User Interface on October 1st. We will cover key navigation updates, workflow changes, and answer live questions to ensure a smooth transition.
New Clarity User Interface Transition
Did you know we will officially retire the "Switch Interface" toggle, making the new Clarity User Interface the permanent, standard experience for all users on October 1st? Transitioning to a new interface is a journey, and we are fully committed to walking it with you.
Key Dates 📆
- September 1, 2026 - The training site permanently switches over to the new Clarity User Interface.
- October 1, 2026 - The live site permanently switches over to the new Clarity User Interface.
Key Benefits 🔑
- Accessibility: The new UI is 508-compliant and includes a new color scheme, a dark mode, and more modern design elements.
- Mobile Optimized: The new UI is mobile-optimized and responsive, making field work much smoother.
- Modern Architecture: The new UI includes backend improvements to allow for faster development of new features, ensuring sustainability as communities grow.
- Icons: We're expanding our library of icons, making it easier to digest various pieces of information at a glance.
- Workflows: We've introduced basic workflows with dynamic steps built into the system.
How to Get Ready Today
- Jump In Early - Don't wait until October 1st! Please take time to familiarize yourself with the new Clarity User Interface now so this shift doesn't interrupt or slow down your daily work. Finding the subtle differences now makes the transition smooth sailing.
- Confirm Your Training Access - Make sure you can log into the training site now so you’re ready to roll when September hits.
- Technical Issues & Questions - If you experience behavior that doesn't seem right, please reach out to our Help Desk at santacruz@bitfocus.com immediately.
- General Feedback- Please reach out to Loren White at loren.white@santacruzcountyca.gov
Resources & Training
Note: The "Reports" section - including the Report Library, Explore, and Data Analysis - will not be available in the new Clarity User Interface as of 10/1, and you will continue to be automatically re-directed to the current interface until it is complete in the new UI. However, Client reports will be available on training sites on September 1, 2026, and on the live sites on October 1, 2026.
